NURSING HOME OMBUDSMAN SERVICE

The Nursing Home Ombudsman receives and investigates complaints regarding long-term care facilities and works to resolve these complaints between residents and administration/staff. The Ombudsman also assists clients with the appropriate long-term care placement and recruits and trains individuals as Volunteer Ombudsmen.

Ombudsman services are available by calling the Agency in Pine Bluff at 543-6300 or toll-free at 1-800-264-3260.